Author Archives: Ka-Ming

#uklibchat Summary – New Year’s Resolutions 7 Jan 2014

This is what people said at the start of the year. I wonder how well people have been doing so far with the New Years Resolutions that they mentioned?

I’ve put together the direct answers to the questions asked. For the an archive of the actual tweets during the session please click here

Q1, What was your biggest achievement in 2013?

Quite a few people mentioned getting a  a professional job or a permanent job as their biggest achievement in 2013; for others it was starting an MA or finishing their degree.

Other notable mentions:
@Karenmca: Biggest achievement was publishing an @ashgatemusic book! 3 reviewers so far and seem to like it.
@pennyb: Winning an @slaeurope ECCA – I don’t seek external validation too often, but that really changed how I see myself. #uklibchat
@LottieMSmith: obtaining a bursary to go to IFLA WLIC and experiencing my 1st global conference #uklibchat
@poetryghost: I’m also really pleased we got 6 young people through Bronze @ArtsAwardVoice last year
@DonnaLanclos: received an internal grant to do research
@catmacisaac: finding my feet with new responsibilities for HR issues, budget & social media.
@kosjanka:Q1 I’m rather fond of what happened with @voiceslibrary idea, and watched how it grew and supported folk over the year.

Q2. If you made a resolution last year how successful were you?

Not many people who attended the chat had made any, here are some of the responses:

@libchris: semi successul – got as far as gettting mentor! Applied for more jobs, but overcoming interview nerves still defeats me :( #uklibchat
@SaintEvelin: Not v successful, but playing the New Job Excuse card ;-)
@Kosjanka: My resolution last year was to complete Aclip. I failed, totally. But I did gain a new mentor, which I hope will help.

So a mixed bag.

Q3. Do you have any professional new year’s resolutions for yourself?

@Jaimeeuk: #uklibchat I don’t want to call it a New Years Resolution but just an aim to complete #chartership by Nov 2014 (before new rules apply!)
@Karenmca: To continue forging ahead with social media ( + @whittakerlib, but try to draw better line btn work/home
@BookishKirsten: More of an aim, but hoping to get enough work submitted to go to both #aberils study skills and complete diploma. And get web editing experience/training. Seems like a useful skill to acquire!
@library_lizzie: I have lots of things I want to do in 2014 – one of them is to know my limits and not try to take on too much. Personal resolutions: participate in at least 1/2 uklibchats, get dissertation published & be more active on MmIT committee
@AgentK23: Get chartered, and this time there’s a deadline so it is more likely to happen. Plus watch TEDtalks and make infographics #uklibchat
@DonnaLanclos: hard to have a new resolve, still working on goals from last year.
@catmacisaac: I’ll be on maternity leave this year so aim is to keep up to speed with trends/issues while I’m away from work.
@SaintEvelin: It’s a rollover: Write more; get involved; be more assertive; generally get stuck in. Need to stop being so quiet and bumbling
@payne_clare: try to live up to the values of the nhs constitution in my work and behaviour
@avenannenverden: If I have any resolutions for 2014, it would be to actually understand everything about the budget and such.
@Kosjanka: I don’t really do resolutions. I constantly re-evaluate what I do and how best to work in the environment I’m in.

Q4. Do you have any new year’s resolutions for your institution?

@JaimeeUK: I’d like to see more use of Twitter on an enquiries basis, or introduction of Librarian Chat sessions. Instant internet reply
@SaintEvelin:Be good. Don’t stray from being a great acad library disseminating knowledge & delivering what people want/need. Get a porch.
@LibraryMargaret: I’d like to see more using technologies in enquiries, doing more IL work with students and generally getting away from desk .
@BeccyPert: Maybe hire an interior decorator… our building is pretty uninspiring :(
@BookishKirsten: Carry out annual user survey, and hopefully improve service based on that.
@avenannenverden: We have lots going on at our library, and I hope we’ll manage to land more project money for events.
@Karenmca: I’d like to find a way of using @whittakerlib library to inspire even more creativity @RCStweets
@Kosjanka: I do want to see my organisation finally release it’s data and information on the world, and make our catalogue OA.
@poetryghost: I’d like to see more communication and decisive management in the lead up to a new library (in 2015)

Q5. How do you move forward from ‘failed’ resolutions?

There were a few good tips for this. Reassess the resolutions and carry on the ones that worth keeping, think about why things went wrong and learn from mistakes, but there’s no need to wring your hands over them. Try to be realistic with future resolutions.

Q6. What is the next big thing for libraries?

Some of the responses were:

  • gamification
  • OA and HE funding
  • move towards websites and learning tool being mobile device friendly
  • augmented reality
  • RDM (Research Data Management) and Improved CRIS  (Current Research Information System)
  • someone mentioned the 14 predictions Phil Bradley had made.
  • the continued war on local services – perhaps leading to a breaking point and massive radical action from the public to defend their libraries
  • library as a meeting place, and a space for events and for debates
  • the dream of ending paper-based copyright declaration forms
  • more widespread stocking of e-books in public libraries

Q7. Do you have any suggestions for #uklibchat topics for 2014? (Including past chats you would like to see repeated)

  • More generic LIS topics
  • Library services to alumni ..barriers, good practice, hints and tips
  • Services to distance learners
  • Research Data Management
  • Making activities in the Library on a small budget
  • Negotiating with vendors/ purchasing strategies
  • Getting the most out of our diminishing budgets
  • library wars RPG session

Changes to website

You may have noticed that there are a few changes to the website.

We’ve removed the calendar page at the top, as we’ve not had the time to keep that up to date. To compensate, we’ve added a  ‘subscribe’ widget to our sidebar, and you’ll get an e-mail sent to you every time we post an agenda or a feature on here.

We’ve also removed the comments page, as it was not used much. You are always welcome to contact us via our e-mail address uklibchat[@] or to send a tweet to our Twitter account.

We’ve also added a bit more blurb to our  ‘About #uklibchat‘ page, and as we mentioned in a previous post, we’ve added a handy page with links to feature articles that have been written for  #uklibchat.

image from pixabay

#uklibchat Announcement

A big thank you to everyone who have joined in and participated in #uklibchat in 2013, and for those who joined us last night for the New Year’s #uklibchat.  We have a few announcements to make:

Sam (@libwig) is stepping down from the #uklibchat team, and going on to become the President-Elect of SLA Europe. Major congrats are in order, it’s been great to work with Sam, one of the original #uklibchat team, and we wish him all the best in all his future roles! We hope to recruit a new member to become a part of the #uklibchat team,  we’ve made stellar choices so far!

We’re taking a one month break, and there will be no #uklibchat session in February, but we are sure to be back on the first Tuesday of March, and hope you will join us for it. More info about the session will be revealed nearer the time.

And for more fun news, we’re looking forward to our 3rd year anniversary in July  and we’re thinking of inviting #uklibchatters to join us for a picnic in the park.  Location is most likely to be in London, and we’re already excited by the idea of meeting everyone in real life.

See you all soon :)

7 Jan 2014 Agenda: A New Year’s #uklibchat :redux

sunrise ove tam giang lagoon

The year is going going almost  gone, but we’re already planning the first #uklibchat 2014!

Last January, we asked #uklibchatters to put down their 2013 New Years Resolutions in this document.  January 2014 #uklibchat, will be a chance for everyone to reflect on the year past, and also look to the future.

We’re set up the  2014 New Years Resolution document, and do most cordially invite you to share your New Year’s Resolutions with us, whether professional resolutions for yourself or for your service.

Join us for #uklibchat on Tuesday 7th January 6.30 pm – 8.30 pm GMT.

Click here for the agenda

To participate in the conversation use the #uklibchat hashtag. If you are a Twitter or #uklibchat novice, please visit this page for advice on joining our chats.

If you have any queries please consult the uklibchat team via Twitter (@uklibchat) or email (

We look forward to chatting with you!

Feature #10b Online user experience aspect of libraries

In the lead up to our #uklibchat  ‘Putting the User first’  on the 7th November  we invited  Andy Priestner and Matthew Borg to write for us.

Read on for article number 2 by Matthew Borg

Online user experience aspect of libraries

It sucks.

That doesn’t quite hit the word count though. OK;

It mostly sucks.

But for the sake of this article, it’s probably worth spending some time working out why this is the case.

Help Creep

The desire to help is built in to the profession. From Ranganathan’s Laws through to the reference interview, the drive to help the user has shaped the profession and our roles. It’s a part of our daily interactions. But it’s been a blessing and a curse. We used to have card catalogues, carefully and painstakinly written in Library Hand. Then someone said “Hey, let’s put this stuff on a computer, it’ll be way cool.” (Their exact words are lost to history, but it was definitely something like that.) That’s when “Help Creep” started.

Matt Reidsma (Web Services Librarian at Grand Valley State University) draws a neat parallel. He talks about Hewlett Packard, who started in a shed in California sometime in the 1930s. Their first products were highly technical devices such as oscilloscopes, and their motto was “design for the engineer at the next bench”. They were building expert tools, for other experts to use.

And that’s exactly what we did with the OPAC and subsequent online interfaces that we expect our users to engage with. They were designed by experts, with other experts in mind. This is where we start seeing “Help Creep”, which can be summed up neatly by this quote from Erin Bell;

“Libraries do design like this: “Include everything! Emphasize nothing! Add more advanced options! Fill up ALL the space!”

We can see this present in many current online library interfaces. “Help Creep” can be partially excused by the desire to help that I mentioned earlier. Far too many of our online interfaces include elements that are designed to serve as “just in case” help. An extra link to COPAC, just in case a PostGraduate student needs it. A link to FAQs (which are rarely “Fs” and sometimes not even “Qs”). A link to a long description of what a “journal” is… I’m not suggesting that these tools disappear totally. But do they really need to be on the front page of our interfaces? (Also I’m aware that “Help Creep” sounds like something one shouts when being attacked in the stacks, but I’m working on it.)

Good online user experience

We used to say to our first year students something like “Hi, welcome to university, now you need to start looking for information.” (Actually, we probably said something like “Bring your books back on time, or you’ll get fined. And no eating”, but then the information thing.)

The problem is that the students we are seeing now have been searching for information since they were old enough to hold a mouse. Google has essentially satiated their information needs. So showing them and expecting them to use complicated interfaces is not simply not acceptable.

We can explore User Experience (UX) design a bit to help us do this. UX design seems to be gaining traction in the library world as something we need to be aware of. It can help us work out how to present our online information. Here’s an interesting image from Influx (an organisation that tries to support library website design). Also, Venn diagram – yay!


Have a go at applying these three principles to your local public library or university library catalogue. How well did they do?

I am not for one moment suggesting that we completely exterminate the expert tools. Let’s keep them, and celebrate them for what they are – advanced tools. And let’s label them appropriately and accurately.


We have fantastic resources. Like, amazing stuff. Whether we’re based in academic libraries or public, we’ve got awesome things that people can use. The trick here is making sure that people can actually use them. (This is one of the reasons I’m convinced that Web-scale discovery can help with this. Tools like Summon, from Serials Solutions, are designed for students to use.)

We forget that the people that use our stuff are, well, people.

So let’s listen to them. One way we do this at Sheffield Hallam University is by carrying out regular usability testing. Every month, we sit down with between 4 and 6 students and get them to carry out simple tasks using the library website. Intuitions are fast, but they can often be wrong. Listening to the user enables us to make gradual, iterative changes to our interfaces. We concentrate on one thing that students are struggling with, and we make small changes to try and prevent it happening again. Then we test that same question the following month to ensure the fixes we’ve put in place are useful, usable and desirable.

So let’s try that opening paragraph again:

Online user experience aspect of libraries.

It doesn’t have to suck. Bad library online user experience is a focus on stuff. Excellent library online user experience is a focus on the people that use stuff.

About the writer blurb.


Matt J Borg is a librarian at Sheffield Hallam University. For half the week, he looks after some subjects in the Business School, for the other half he looks after the library website and online interactions. He’s also an associate lecturer. Variously been called “Troublemaker”, and most recently (to his dismay) “A Point of Energy”. Online at

7 Nov 2013 Agenda: Putting the User First

This week’s #uklibchat is on a Thursday  7 November  6.30-8.30pm GMT

It’s all about what library’s can do to put the users first when delivering the library services.

Agenda is available here

We also have some interesting feature articles for this month on our website.

If you’ve not joined #uklibchat before here’s our guide to joining in.


Feature #10a David Attenboroughs in cardies

In the lead up to our #uklibchat  ‘Putting the User first’  on the 7th November  we invited  Andy Priestner and Matthew Borg to write for us, and luckily they agreed!

Without ado-ing (much) here is the first of the articles.

David Attenboroughs in cardies by Andy Priestner


photo credit: Βethan via photopin cc

‘Putting the user first’ is right at the heart of librarianship isn’t it? As we all know, one of Ranganathan’s five laws is all about meeting user need (well I didn’t know for sure, but trusty Wikipedia just confirmed this to be the case – the Fourth Law if you’re interested). So why the heck do we need guest blogposts and uklibchats on this topic? We all put users first all the time don’t we? It’s our raison d’être. Cut us in half and it reads ‘USERS FIRST’ right the way through doesn’t it? That is what we librarians do, nay are! Isn’t it? ISN’T IT?

Ah, yes, but what’s that strange whooshing sound I hear? Heralding the arrival of that amorphous cloud of what must be reality, with its terrible whiff of context and service constraints. Those procedures and policies that are in place because ‘we’ve always done them that way’ and ‘it’s too complicated, or too late, to change it now’; the collection not quite fitting on to one floor any longer, giving us no choice but to put the rest of it is upstairs, in the hope that the users will know where to go; not having the time or the inclination to teach a session interactively and instead reading off all the slides again and giving in to the temptation to tell users absolutely everything there is to know about our services in painstaking detail;  the fact that there are six, or maybe even seven, clicks before an ebook downloads; or that fun investigation of that new media tool or platform which is great to play with but we can’t quite think of its relevance for users yet, but hopefully it’ll come to us in time? Familiar?


photo credit: jisc_infonet via photopin cc

My point, simply put, is that often we think we are putting users first, or at least try to, but libraries (and librarians for that matter) are complex beasts and quite often we find we can’t, or we can’t be bothered to, or sometimes even don’t want to fulfil user needs (imagine!). But are some of the excuses we make fair?

Sometimes our hands might genuinely might be tied because we’re not senior enough to make a change that would benefit the users (as I was reminded just today when I tweeted something akin to ‘man the barricades’ only to be reminded by the receiver of that DM that she was not a man, nor  did she yet have access to the barricades, or indeed a map that would usefully take her to them); others, may have been in a role too long to see what the problems are with a service anymore (I always say to my new staff ‘question everything’ and that I’m relying on their fresh eyes); and still others, may not be naturally customer-facing or empathetic – the stereotype favoured by the meedja still survives in some quarters. Beyond staffing, there are of course product and supplier constraints. And also the ever present reality of lack of money and, in contrast, the abundance of politics, both of which conspire to put the user, if not second, then sometimes even third or fourth to other library concerns. There’s also a distinct lack of imagination, but I daren’t go there. Can. Of. Worms.

However much of the above is excusable by context and circumstance, I do believe we librarians are missing a trick, especially over here in the UK – yes I’m getting to my point now, get ready…

We just aren’t spending enough time trying to putting users first by actively discovering what makes them tick. Putting our preconceptions to one side and asking questions, like: Why they favour certain desks in the library?; Why are they are so bad at referencing?; Why they prefer some ways of contacting us more than others? How do we find all that, er, ‘stuff’ out? I wanted to say ‘shit’ but this isn’t my blog, besides as my 5-year-old says darkly to me: ‘it’s a very bad word’.

Yes, we can survey our users and many of us do so incessantly – we loves our stats so we does – but not nearly enough of us do some more simple easier things, like say: talking to our users; sitting listening to them; hearing how and why they circumvent the systems we provide; how they react to the colours, lighting and layout of our libraries; and sometimes just plain observing them and how they go about their time spent in our libraries. We too can be David Attenborough, albeit in a cardie, observing our users in our own habitat. What I’m talking about ladies and gentlemen is <drum roll>… ethnography.


photo credit: Collin Key (returned) via photopin cc

Ethnography. I’m always compelled to say it like Les Dawson with a quick shift up of a fake bosom in a whispered Yorkshire accent, emphasising certain vowels, but then I have many problems. But what is it? Simply put, a way of studying cultures through observation, participation and qualitative techniques. Oh you knew that already did you? Then why aren’t you doing more of it. Eh?! And no, just doing surveys doesn’t count, you have to do more. Lazy!

But hang on, let’s not start reinventing the wheel here because there are some lovely, lovely people who are already doing this stuff brilliantly in libraries over in the US. I will not pretend here and now to have done a thorough study of who the go-to people are in this field, but I can think of no better person to point you in the direction of first than Donna Lanclos.

If you know who she is already, you are either American or Bryony Ramsden – thanks for the tip-off Bryony – Donna is an anthropologist who in 2009 was hired by UNC Charlotte’s University Librarian, to be the ‘Library Ethnographer’. She tells us on her blog profile: ‘In and among all of the interviewing, observations, focus groups, and usability testing, she is still figuring out what that means.’ But don’t be fooled, she’s being humble, she absolutely know what that means and her blog is a great place to visit to start to piece together how ethnography can help us to improve our services, and especially our library spaces. Readers, there are maps there which show where her users choose to sleep the most, eat the most, and talk the most! She talks of Visitors and Residents – and it makes far more sense than it should. There are wayfinding tools that are the stuff of dreams. I shall not describe it further and suggest instead that you just go visit and spend at least an hour there. Embrace the ethnography, or at least the idea of it and the possibility that you too can apply it to your library and your users. Donna is the Anthropologist in the Stacks. But don’t click through to her just yet. I’m nearly done though.

There are other librarian ethnographers/anthropologists out there, including the award-winning Nancy Fried Foster. Matt Thompson, is also worth a look see, especially if you’ve already had your Weetabix today (some long complex sentences). The ERIAL project is very interesting as well. In fact, all three are worth dipping your toes into, but go to Donna first. She’s also on the twitters. Naturally.

Question: Are there any librarian ethnographers/anthropologists out there in the UK? Or any librarians actively engaged in ethnography at any rate? I know there’s service design work going on at the University Library here in Cambridge (@CamDesignSpark). And here at Judge Business School we’ve tried to engage in more conversation and observation and carried out ethnographic interviews in order to better determine user need as part of our move towards a more personalised library service. Any more for any more?

Statement: There really should be a lot more. Can you sort this out please? By quarter to 5? kthxbai


Andy Priestner (@PriestLib) is the  Information and Library Services Manager at Cambridge University’s business school.

#uklibchat LIS Student 2013 – What is it for?

We recently started up a public list  for  2013 LIS Students on our Twitter account

We’re inviting current students to let us know if they want to be added to the list (just tweet to us @uklibchat and tell us you want to be added to the list)

So what is it for?

One of the reasons why we started #uklibchat was to help students studying  Library and Information Studies courses to connect and talk to each other.  When I was a student, I knew what my library school was doing, but I was super curious about what other students on other courses were doing.

We’re hoping that students can use the list, to find other  LIS students and connect with them.

How to use it

By visiting the list, you can see what students are talking about, sometimes it will be about cats, and knitting, and gin, and football, but sometimes ppl will also be talking about dissertations, what they’re working on etc. It’s an interesting snapshot.  For example, as I’m writing this, I know that there’s a Twitter workshop happening in City University

You can also subscribe to the list from the  Twitter list page (top right corner of the list page), this way,  the list will be put into your twitter account, and you can visit it from there.

If you going into the  List members page, you will get the names and profiles of the people who are on the list. If they’ve listed where they are studying, that information will also be there.

The world is your mollusc*

After this, it’s up to you.  Follow people who have the same interests and inspirations,  get chatting about what you’re getting out of your class.

Remember you can also tweet to us (@uklibchat)  or join our  #uklibchat sessions  and connect to Librarians all over.  We currently have 1,897 followers.  That’s a lot of gin drinking cat lovers**.


*and it also travels on the back of four elephants on a turtle.  [Terry Pratchett, Discworld]

** aside from those who don’t gin drink and/or hate cats.

When I started in LIS, I never thought I’d…

For our October 2013 #uklibchat What they don’t teach you in Library School,  we invited librarians on Twitter to finish off the sentence  ‘When I start in LIS, I never thought I’d..”

Here are the gathered results!  Teaching gets a lot of mention, and the fight to save libraries, but you may be surprised at some of the things that Librarians have to deal with: murder,  teepees, parrots and poop (maybe not so surprised at the last if you’re a children’s librarian).

CharlieRosina When I started in LIS I never thought I’d be lecturing to 300 students! Or teaching legal research skills! #uklibchat
poetryghost @spoontragedy @uklibchat #uklibchat When I entered LIS I never thought I’d have to deal with poop and vomit… #childrenslibrarianproblems
BookishKirsten When I started in LIS I never thought I’d attend a conference session on BDSM-related material in libraries. #uklibchat #radlibcamp
spoontragedy When I started in LIS I never thought I’d use quite similar skills in children’s librarianship &amp; careers information services #uklibchat
CorBlastMe #uklibchat When I started in LIS I never thought I’d get to travel for work and have my own reading tepee!
Speranda when I started in LIS I never thought I would need to study Japanese #uklibchat
preater #uklibchat When I started in LIS I had no idea the breadth and depth of work I’d eventually become involved in.
LucyWoolhouse When I started in LIS I never thought I’d see a mummified rat. #uklibchat
spoontragedy When I started in LIS, I never thought I’d chair a panel of management consultants at a careers fair (doing this tomorrow!) #uklibchat
midcel When I first started in LIS I never thought I’d work in such a diverse range of workplaces or with such flexibility #uklibchat
AmyJoyHolvey @uklibchat When I first started in LIS, I never thought I’d get the chance to support patient care and clinical research #uklibchat
poetryghost #uklibchat when I started LIS I never thought I would dress as Scooby Do. Sorry if that’s a repeat.
libbyhex @uklibchat when I started in LIS I never thought I would be a prosecution witness in a work-related murder trial!
madlibscholar When I started in LIS, I never thought I’d do a PhD and fight so hard for libraries! #uklibchat
losbiblio When I started in LIS I never thought I’d find a practical use for a toy desk hoover #uklibchat
MartindalePam When I started in LIS I never thought I’d be talking about professional issues, with people I’ve never met, using a mobile phone! #uklibchat
mickfortune When I started out in LIS I never thought I would be working in it for 40+ years. Hoped it might last to Christmas. #uklibchat
HelenKielt @uklibchat When I started out in LIS I never thought I’d actually be excited about starting a research module! #uu_lim #uklibchat
jackoliver40 When I started out in LIS I never thought I would be involved with so much project management and people management #uklibchat
jackoliver40 When I started out in LIS I never thought about how little I would actually handle books &amp; other stock materials #uklibchat
MartindalePam When I started in LIS I never thought I’d have the privilege of assessing other people’s fellowship and #chartership applications #uklibchat
jacapo47 When I started in LIS I never thought I’d want to stay in it! #uklibchat
JFJ24 When I started in LIS I never thought I’d…end up lecturing in LIS #uklibchat
losbiblio When I started out in LIS I never thought I’d have to do so much maths! #uklibchat
louise_ashton When I started out in LIS I never thought libraries &amp; roles could change so much #uklibchat
Kangarooth Happy birthday blog! Things I never thought I’d do when starting out in LIS (thanks to #uklibchat for the idea!)
Kari_Luana When I started in LIS I never thought I’d enjoy teaching so much #uklibchat
JoHarcus When I started out in LIS I never thought I’d be juggling three part time library posts at once! #uklibchat
ces43 When I started out in LIS I never thought I’d spend so much time teaching #uklibchat
JenFosterLib Just scheduled a tweet inviting students to find our parrot. One for @uklibchat I never thought….
GsyRach When I started in LIS I never thought I’d be so dependent on relationships with staff outside the library #uklibchat
JenFosterLib When I started out in LIS I never thought I’d spend summers discussing paint coding and the merits of dust trapping carpets #uklibchat
CaraClarke When i started in LIS i never thought i’d work less with books if i started to climb ladder. But u do. #uklibchat
CaraClarke When i started in LIS i never thought i’d do job appraisals, risk assessments, funding bids or contents insurance estimates #uklibchat
CaraClarke When i started in LIS i never thought i’d teach people how to do referencing. It completely baffled me during my undergrad deg! #uklibchat
CaraClarke When i started in LIS i never thought i’d cover a paperback without creases. (10 yrs later, still can’t cover hardbacks neatly!) #uklibchat
CaraClarke When i started in LIS i never thought i’d become a line manager or have to ‘protect’ liby funds from other depts #uklibchat
CaraClarke When i started in LIS i never thought i’d become a tropical fish tank owner. An obsessed one at that! #uklibchat
CaraClarke When i started in LIS i never thought i’d do a 10mi walk, bagpag in supermarkets to raise money or coax teenagers up a mountain #uklibchat
CaraClarke When i started in LIS i never thought i’d dabble in html or grasp techie talk terms such as client, VPN &amp; MFD #uklibchat
CaraClarke When i started in LIS i never thought i’d speak in front of 500 people, travel abroad for work, become a long distance commuter #uklibchat
lushlibrarylass #uklibchat When I started out in LIS I never thought I’d meet Baggie Bird, work in a hospital, or dress up as a hamster. #WBA #funtimes
thehearinglib When I started out in LIS I never thought I’d… learn so much about business principles and management. Sign of the times..? #uklibchat
librarylandL When I started out in LIS I never thought I’d… become possesive over cataloguing and classification #uklibchat
Annie_Bob When I started out in LIS I never thought I’d… get so familiar with the inner workings of a printer #uklibchat
Annie_Bob When I started out in LIS I never thought I’d… be part of the #uklibchat team!
BishopWalshLib #uklibchat When I started out in LIS I never thought I’d be arranging 3 author visits a yr and speaking to 300 pupils at a time!
HelenMaryH When I started out in LIS I never thought I’d run storytime sessions or do creative things like make displays #uklibchat
alanfricker When I started in LIS I never thought I would speak to a huge crowd of doctors in the Governors’ Hall at Tommies #uklibchat
poetryghost When I started in LIS I never thought I’d spend so much time maintaining a website #uklibchat
Jo_Bo_Anderson When I started in LIS I never thought I’d have to take the local authority to court over library cuts + hate that I had to #uklibchat
SaintEvelin #uklibchat When I started in LIS I never thought I’d be engaging in a twitter conversation about LIS at half 8 during #gbbo
spoontragedy When I started in LIS I never thought I’d give summer reading challenge talks to 300 primary school pupils at a time #uklibchat
sarahehogg When I started in LIS I never thought I would consider a teaching qualification of some sort…but I think it would be useful #uklibchat
spoontragedy When I started in LIS I never thought I’d get to know my local police so well (public library ;) #uklibchat
eileenfiddle @uklibchat When I started in LIS, I never though I’d be teaching!

Apologies if I’ve left anyone off, this was collated manually using a quick search of the tweet archives. Everyone is welcome to add to this, by posting in the comments box.

3rd Sept 2013 Agenda: Project Management

Our next #uklibchat is on Project Management

As usual, we’ll be chatting on Twitter from 6.30pm-8.30pm UK time on the first Tuesday of the month: Tuesday 3rd September 2013.  If you’ve not joined #uklibchat before here’s our guide to joining in.

You can add questions to our agenda here.


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